Terms &Conditions

TERMS & CONDITIONS DEFINITIONS

The “Seller” is defined as the legal entity Heritage Delights LLC. The “Buyer” means the person (legal or natural) who buys the goods. “Goods” is defined as the items to be supplied by the Seller to the Buyer as listed in the invoice.

GENERAL INFORMATION

Heritage Delights bakery respects the privacy of our customers and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Statement will assist you in understanding what types of information we may collect and how that information may be used.

PAYMENT AND DEPOSIT

All orders are to be paid in full when the order is placed either by email, phone or online on our website. All orders for Pick-Up and Delivery are paid for in advance when the order is placed on www.heritagedelights.com.

TOO MANY ORDERS POLICY

Our orders fluctuate throughout the week with sales demand. If an item you ordered is unable to be fulfilled within 48 hours, we will first try to contact the customer either by phone or via email. We will give you a date when your order will be fulfilled.

WHAT PERSONAL INFO DOES HERITAGE DELIGHTS COLLECT?

Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address. Heritage Delights may collect certain personal information from customers, business partners, employees and candidates for employment. Heritage Delights does not collect personal information when you visit Heritage Delights website unless you choose to provide such personal information. No credit card information is stored on Heritage Delights website. We do not accept credit card information over the phone.

HOW DOES HERITAGE DELIGHTS USE YOUR INFORMATION?

Heritage Delights will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Heritage Delights through other sources such as trade shows and/or our advertising campaigns.

DOES HERITAGE DELIGHTS SHARE YOUR INFORMATION?

Heritage Delights will not share personal information with third parties. Heritage Delights will not sell, trade or lease your personal information to others. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

CHOICE AND CONSENT

Heritage Delights does not require that customers, business partners or visitors to Heritage Delights websites provide any personal information. The decision to provide personal information is voluntary. In some instances, if you do not wish to provide the personal information requested, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

SECURITY OF PERSONAL INFORMATION

Heritage Delights is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, security measures are in place to prevent unauthorized access including Internet firewalls and anti-virus protection. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name and address, so that it cannot be read over the internet.